Much is uncertain in times like these. But we want you to feel safe. We have therefore relaxed our cancellation conditions for your well-deserved holiday. You can cancel free of charge up to 31 days before arrival. 30 to 8 days before arrival the cancellation fee is 30%, within the last 7 days before arrival 70% and on the day of arrival 90% of the booking value.
You can postpone your vacation free of charge up to 31 days before arrival. The deposit will be credited to your next vacation.
In the event of a border/ hotel closure or a lockdown, you can cancel free of charge, even at short notice.
If you cannot take your well-deserved vacation because you are sick yourself, have tested positive for Covid or have to be quarantined because of a relative in the same household? For this we recommend the hotel cancellation insurance (Plus or Premium) of the Europäische Reiseversicherung. You can find details of the special corona cover despite the pandemic and at no extra charge here. Here you can conclude the insurance easy and online.